Terms & Conditions
Welcome to Year One Club! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.
1. General
- This website is operated by Year One Club.
- By accessing or using our site, you agree to these Terms & Conditions.
- We may update these Terms from time to time. Any changes will be posted here.
2. Subscriptions & Payments
- We offer two plans: Monthly (13-month commitment) or Full Prepaid Yearly Plan.
- Payments are processed securely through our payment providers.
- By subscribing, you agree to the payment schedule of your chosen plan.
3. Cancellations
- Yearly prepaid subscriptions cannot be refunded once the first box has shipped.
- Monthly subscribers may cancel at the end of their 13-month commitment.
- To cancel, log in to your account or contact us at [your email address].
4. Shipping & Delivery
- Boxes are shipped monthly within the UK (see our Shipping Policy for details).
- Delivery times may vary due to postal delays or other circumstances beyond our control.
- Once your order has been dispatched, we cannot be held responsible for late deliveries.
5. Returns & Refunds
- As boxes are curated and personalised, we generally cannot accept returns.
- Damaged or faulty items will be replaced or refunded (see our Refunds & Returns Policy).
6. Use of Website
- You agree not to misuse this website (e.g., hacking, spreading malware, or unlawful activity).
- Content on this site (images, text, branding) is the property of Year One Club and may not be copied or used without permission.
7. Liability
- We make every effort to ensure our products are safe, high-quality, and suitable for babies.
- However, parents/guardians are responsible for supervising the use of all items.
- Year One Club is not liable for any injury or damage arising from misuse of our products.
8. Contact
For any questions about these Terms & Conditions, please contact us:
📧 hello@yearoneclub.com