Terms & Conditions

Welcome to Year One Club! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General

  • This website is operated by Year One Club.
  • By accessing or using our site, you agree to these Terms & Conditions.
  • We may update these Terms from time to time. Any changes will be posted here.

2. Subscriptions & Payments

  • We offer two plans: Monthly (13-month commitment) or Full Prepaid Yearly Plan.
  • Payments are processed securely through our payment providers.
  • By subscribing, you agree to the payment schedule of your chosen plan.

3. Cancellations

  • Yearly prepaid subscriptions cannot be refunded once the first box has shipped.
  • Monthly subscribers may cancel at the end of their 13-month commitment.
  • To cancel, log in to your account or contact us at [your email address].

4. Shipping & Delivery

  • Boxes are shipped monthly within the UK (see our Shipping Policy for details).
  • Delivery times may vary due to postal delays or other circumstances beyond our control.
  • Once your order has been dispatched, we cannot be held responsible for late deliveries.

5. Returns & Refunds

  • As boxes are curated and personalised, we generally cannot accept returns.
  • Damaged or faulty items will be replaced or refunded (see our Refunds & Returns Policy).

6. Use of Website

  • You agree not to misuse this website (e.g., hacking, spreading malware, or unlawful activity).
  • Content on this site (images, text, branding) is the property of Year One Club and may not be copied or used without permission.

7. Liability

  • We make every effort to ensure our products are safe, high-quality, and suitable for babies.
  • However, parents/guardians are responsible for supervising the use of all items.
  • Year One Club is not liable for any injury or damage arising from misuse of our products.

8. Contact

For any questions about these Terms & Conditions, please contact us:
📧 hello@yearoneclub.com